Fair Use Policy

Guidelines for using Resolve public demo instances.

Overview

Guidelines for a quality experience.

This Fair Use Policy governs the use of all public demo instances provided by Resolve. Our tools are designed to help organizations make sense of complex data and documents through innovative technologies. While we encourage you to explore the capabilities of our platforms, we must maintain reasonable usage limits to ensure a quality experience for all users.

Usage Allowances

Resource-Light Operations

The following operations generally consume minimal resources and have generous allowances:

  • Document Processing: Uploading, OCR processing, and optimization of documents
  • Data Embedding: Semantic embedding of documents and data
  • Standard Searches: Basic keyword and metadata searches across your uploaded content

Resource-Intensive Operations

The following operations consume significant computational resources and have stricter limits:

  • Advanced Semantic Search: Limited to a reasonable number of queries per day
  • AI/LLM-Powered Analysis: Limited access to AI-assisted analysis features
  • Batch Processing: Processing of large datasets or document collections

Specific numerical limits for each tool will be displayed within the respective application interfaces.

Prohibited Uses

  • Automated or scripted queries that place excessive load on our systems
  • Sharing access credentials with unauthorized users
  • Using public demo instances for ongoing production workloads
  • Uploading sensitive, confidential, or personal information
  • Any use that violates applicable laws or regulations

Enforcement

We monitor usage patterns and reserve the right to temporarily limit or suspend access if we detect usage that exceeds reasonable limits or violates this policy. We will attempt to notify users when approaching usage limits.

Commercial & Custom Agreements

Our public demo instances are intended for evaluation purposes only. For organizations requiring:

  • Higher usage limits
  • Dedicated resources
  • SLAs or compliance guarantees
  • Custom integrations
  • Ongoing production use

Please contact us to discuss a commercial agreement tailored to your organization's specific needs.

Changes to this Policy

We may update this Fair Use Policy from time to time as our services evolve. Significant changes will be communicated to users via email or through our platforms.